Refund policy

You hear a preview of your song before you pay, so you know what you're getting before you buy it.

One free redo

Before you send your song, you can redo it once for free, yourself, on your order page: record it again, change the words, or change the style. If a new recording fails, it doesn't use up your redo.

Refunds

Songs are made just for you and delivered instantly, so they aren't refundable once delivered, except when something went wrong that we can't fix. Email us within 7 days of delivery and we'll review it.

How to ask

Write to support@sungtoyou.com from the email you ordered with and tell us what went wrong. Refunds go back to the original payment method, usually within 5 to 10 business days depending on your bank.

Payments we can't complete

If you pay and we can't deliver your song for any reason on our side, we refund you in full without you having to ask.

See also our terms of service.