Refund policy

You hear a preview of your song before you pay, so you know what you're getting. If the finished song still isn't right, here is what we do.

One free redo

If you're not happy with your song, email us and we'll make it again once at no cost: new lyrics from your story or a new recording in the same style.

Then a full refund

If the redo still isn't right, we refund the full price you paid. Ask within 14 days of the song being delivered (sent by email, or the gift link created).

How to ask

Write to support@sungtoyou.com from the email you ordered with and tell us what isn't right. Refunds go back to the original payment method, usually within 5 to 10 business days depending on your bank.

Payments we can't complete

If you pay and we can't deliver your song for any reason on our side, we refund you in full without you having to ask.

See also our terms of service.